Here’s a quick summary of what you’ll find on this page:
- We collect anonymous statistics about your visit, like which of our pages you viewed and how you got to our site (organic search, AdWords ad, etc).
- If you sign up with us we take great care to keep your information safe and we’ll never share it with others without your express permission.
- Even if you simply contact us and the conversation goes no further, we never share your data with 3rd parties except to help us deliver our own services.
These are just the key points. If you need detail, keep reading.
Cookies are small text files that are placed on your computer or mobile phone when you browse websites.
Cookies help us:
- Make our website work properly
- Improve the speed/security of the site
- Allow you to share pages with social networks like Facebook
- Continuously improve our website for you
- Make our marketing more efficient
- Collect any personally identifiable information (without your express permission)
- Collect any sensitive information (without your express permission)
- Pass personally identifiable data to third parties
Social website cookies
So you can easily “Like” or share our content on the likes of Facebook and Twitter, we have included sharing buttons on our site. Cookies are set by:
- Google Plus
The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Anonymous visitor statistics cookies
This data helps us to continuously improve our website, but you can learn more about Google Analytics or opt out if you wish.
Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information from these cookies. You can learn more about online advertising at YourOnlineChoices. You can opt-out of almost all advertising cookies here.
It is also worth noting that opting out of advertising cookies will not mean you won’t see adverts, just simply that they won’t be as relevant to you.
You may notice that sometimes, after visiting a site, you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves, pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called “remarketing cookie” during your visit. We use these adverts to encourage people to come back to our site, but the whole process is entirely anonymised. You can opt-out of these advertising cookies at any time as explained above.
You can also usually switch cookies off by adjusting your browser settings to stop it from accepting cookies in the first place.
Here’s how to ban cookies on different browsers:
Bear in mind that banning cookies could limit the functionality of our’s and a large proportion of the world’s websites as cookies are a standard part of most modern websites.
If your concerns around cookies relate to so called “spyware”, rather than switching off cookies in your browser, you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive.
If you have any questions about the cookies we are using, please get in touch.
If you sign up for a service
When you sign up for any of our services – paid or otherwise – we will record specific personal information about you, such as your name, phone number and email address.
We also log account and transaction history for accounting purposes, and to monitor our business activities.
We may send you email notifications regarding your service (such as invoices) or other correspondence which you have specifically requested (such as notifications when a report is completed). You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.
Aside from being able to pay by bank transfer, clients can also pay for our services via PayPal. When you make payments via PayPal, PayPal will have access to your personal and payment information, but we do not ever have any access to your credit or debit card details.
In terms of payment for clicks, our clients are responsible for directly paying Google, Bing, Facebook, etc, and we will not be involved in the payment process and will not have access to your payment details.
Coconut Digital take many precautions to prevent the loss, misuse or alteration of your personal information, and we will not ask for your login details for your Pay Per Click accounts. Please don’t trust anybody asking you for your login email and password.
If we conduct an Pay Per Click Audit or begin working together, we will access ad accounts by requesting you join our client center, the login details for which, are restricted by password and/or secure key.
Whilst we take great care to ensure any confidential information remains protected, we cannot guarantee the security of data sent over the Internet.
Updates to this policy